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New Delhi Salesforce News and Updates: Week #109

Ending Support for IE11 on the Lightning Platform

Microsoft is ending support for Internet Explorer 11 on June 15, 2022. In light of this announcement, Salesforce is planning to end its support for IE11 on the Lightning Platform on January 1, 2023. We are extending support — limited to critical issues, i.e., business-stopping and with no workaround (Sev1 or higher) — for an additional six months beyond Microsoft to ensure that our customers have extra time to prepare.

IE11 shipped nine years ago in 2013 , and it has not been meaningfully updated since its original release. It’s missing all web standards and engine innovations that have happened during this time, including standards that LWS, LWC, and SLDS depend on: Shadow DOM, custom elements, ECMAScript 6, CSS custom properties, CSS flexbox, ShadowRealms, and many others.

Learn MOAR in Summer ’22 with External Services & API Updates

When it comes to Salesforce development, automation and integration go hand in hand, which is why we’re excited about the latest updates to the Salesforce APIs. On top of this, External Services has continued to expand as a Salesforce Platform feature, giving customers the ability to automate across multiple systems without having to write custom code. In this blog post, we’ll take a look at all of the new features in External Services, as well as some fantastic API updates, available in the Summer ’22 release.

Introducing the Einstein Bots Platform API

Build the Bot: Define your Einstein Bot in the Bot Builder. This step includes creating all the bot dialogs, elements, rules, etc. for your new bot to be functional. This is also where you will define/train your Einstein NLP model for using the bot’s NLP capabilities. You can find all the necessary details in the getting started documentation. The bot that you defined in Step 1 is channel-agnostic.

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